Category: Association Operations

Management
2018 November Hiring New Management

A productive, collaborative relationship between board and community management is one of thelinchpins of any successful condo or homeowners’ association; it truly is all about teamwork. But if your team isn’t working, it may be time to cha…

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Management
2018 November The Community Manager At Work

No matter what the size of their portfolio, a community manager must wear a great many professional hats: human resources pro, administrator, mediator, organizer, social director, project manager, sounding board—sometimes even therapist.  …

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Security
Print Edition Safety Inspections

Whether living in a crowded high-rise or a sprawling suburban community, when it comes to condos, co-ops and homeowners’ associations, safety is paramount. From management to the board to fellow residents, it falls to everyone to show conce…

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Security
Print Edition Assessing Security

The days when an apartment building’s ‘security system’ consisted of a tricky front door lock and the landlord’s ill-tempered dog are long past. Today, security measures range from old-style deadbolts to high-tech biometric screening equipm…

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Management
2017 October Hiring New Management

Handling the day-to-day business of a community association is no simple task, even for boards overseeing a relatively small property. There are books to balance, residents to placate, repairs to schedule, and a multitude of other boxes tha…

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Management
2017 August Resolving Disputes in Condo and HOA Settings

Community living comes with its own dynamics. Close quarters and shared spaces can—and often does—lead to conflict: conflict between neighbors, the association board of directors, and members; and also between the board or members and manag…

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Insurance
Attracting Talent

With so many people leading busy, sometimes hectic, lives that revolve around work, kids, social functions, and other obligations, it’s often very difficult for co-op/condo/HOA administrators to find residents willing and able to serve thei…

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Insurance
Insurance Law

Insurance liability is a very important issue for a condo or HOA association or a condo board. Most have built up a good relationship with their insurance agents or brokers, and many are content to leave the details to the pros.  However, …

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Insurance
Indemnity Clauses and Liability

One of the unique aspects of community living, whether that community is a co-op, condo, or HOA, is the collective responsibility shareholders or association members take upon themselves when they offer to serve on their community’s board o…

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