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Category: On The Board

Owner Relations
Communicate...and Then OVERcommunicate

A few years ago, I was on the phone with a homeowner. He was irate with how his community’s money was being spent. He was unhappy with the budget increase. It was a call I took regularly from any one of my homeowners (and more often than no…

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Board Operations
March 26, 2020 Dealing With Coronavirus Exposure

The coronavirus outbreak has highlighted the tension between the rights of the community and the rights of individuals. For now, governments are relying on their inherent police power to protect the community at large. Centers for Disease C…

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On The Board
Winter Managing Conflict

One of the unique aspects of life in a condo community is that a building or HOA is in many ways a microcosm of the larger world outside. It can suffer from the same factionalism and partisan bickering as any political entity, only on a muc…

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On The Board
Winter Non-Resident Board Members

An individual’s interest in their community association is rarely just financial; in most cases, a building or HOA is also that individual’s home—and as such they’re motivated to contribute to its quality of life, neighborhood congeniality,…

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Board Operations
2019 February Managing Board Conflict

In a community association, it falls on the board to put out any fires that ignite among the property’s residents. But what happens when that blaze springs up between the board members themselves?  Those who volunteer to serve on their com…

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